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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Place to stay Room was clean and the location is in a good area. Bed is a little uncomfortable.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed your stay but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
Enjoyed our stay! Brand new hotel!!! In good area next to places to eat.
Business response:
We are so glad you had an enjoyable stay with us, John! Thank you for letting us know.
Business response:
We appreciate the great rating. Thank you!
Business response:
Thank you for the exceptional rating!
Floors were too Dirty!! The room was comfortable, and the bed was comfy, too. BUT, the floors were disgusting! You may want to hire more mature housekeepers.
Business response:
We appreciate the feedback, Vickey. Thank you!
Great Location Great location, great space, comfy bed, but the floors needed some TLC.
Business response:
Thank you for the great review, Vickey. We will certainly use your feedback about the floors to help us improve.
Business response:
Thank you for the 4-star rating!
Nice hotel for extended stays. Clean room, recently built as I found out while using my geocaching app (happened to be one nearby). Firm bed but better than most. Full kitchen room, was not used but was great knowing it was there. Only drawback was not knowing front desk had designated hours. Arrived at 9pm to a locked lobby and sign on front desk wasn't positioned in a clear area (should maybe be placed on locked door) to inform arrivals to call 500 on the phone behind you for a staff member to check you in. Confused a fir... read more
Business response:
Thank you for the 4-star rating and review. We’re so glad you found the accommodations pleasing but we’re sorry to hear you were initially confused about our front desk hours. As a value-focused extended stay hotel, we do not staff the front desk 24 hours a day, this is one way we keep our rates affordable. I hope this did not inconvenience you too much or take away from your wonderful stay with us.
Changed my room 3 times. First time no phone or internet access. 2nd time, Traffic along M-59, and activity of young couple next door. Headboard was on same wall as mine. Could hear every move made in their bed. Ear plugs didn't help...
Business response:
Oh no! We are terribly sorry for these inconveniences and hope you were able to enjoy most of your stay with us.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 645 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.