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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to rate our hotel. We appreciate hearing from you.
Business response:
Thank you for rating our hotel. We're so glad you had a pleasant stay.
Excellent Hotel Excellent hotel. Very clean environment, friendly staff. Highly recommend this hotel. Our employees enjoyed it so much, we booked there twice.
Business response:
Thank you for your wonderful review and for allowing us to be your hotel of choice during your extended stay travels, Kirk. We truly appreciate and value your feedback and are delighted to have you and your employees as return guests. We look forward to seeing you all again soon.
Business response:
Thank you for the terrific rating. We're so glad you were pleased with your stay.
Good and comfortable The room was clean and comfortable. The only problem I had was the fact that I had to stand outside the door until the front desk clerk arrived. I'm use to someone always being a hotel front desk.
Business response:
We're sorry to hear about your difficulty reaching the Front Desk. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused extended stay hotel and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk. This practice helps keep our rates affordable and we're so glad you were able... read more
Nice rooms for price 👍 Good experience. Nice rooms and tvs 📺
Business response:
Thank you so much for the 5-star rating. We hope you will choose to stay with us again, next time you're in the area.
Value for the money, with some quirks. Pros: Clean, new hotel with contemporary styled rooms with minimalistic attitude. In a quiet, safe area with easy access to a highway and with a few nearby food options (not many). Value for the money, especially if booked on discount or stay longer than 4 days. Surprises: Late check in (which is after 8pm on weekends) is time consuming as you have to call and wait for the front desk personnel. Front desk staff are hardly visible most of the time. Utensils are not included, you have to ... read more
Business response:
Thank you for your review and detailed comments. We really appreciate your feedback. We hope you had a pleasant stay even though our check-in and amenities were not quite to your liking. Thank you, too, for letting us know about the fitness room listed in error on Expedia. We are taking care of that. We would look very forward to welcoming you back the next time your extended stay travels bring you this way.
service was good; rooms were clean
Business response:
Thank you for the great review of our hotel. The WoodSpring Suites team is glad to hear you enjoyed your stay with us and our clean, comfortable rooms.
Great place to stay!!!! Very friendly staff at check in. Located near shopping and restaurants. Great place to stay and will stay here again on my next trip to the area.
Business response:
Thank you for the great review of our hotel and staff. We are so pleased to hear that our location was convenient for you and that you enjoyed our terrific staff. We love hearing from satisfied guests and we look forward to welcoming you back again.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 715 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.