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Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
• Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
I’ve never stayed in an extended stay hotel, so maybe this is normal for this type? Anyway: Pros: The one staff person I met was very nice; the bed was surprisingly comfortable; nice big fridge; room’s fan had a setting that allowed it to run all night. This was important because: Cons: Hotel seemed to use cheap material when they built it because it was very noisy. I could clearly hear the couple arguing in the room next to me (as in their exact words). Once I found the fan setting, that helped to cover the noise. Other c... read more
Business response:
• Thank you for the good rating and review. We're so glad you appreciated our terrific staff but we’re sorry the amenities were not to your liking. We’ve pass along your feedback to the hotel and hope to see you again the next time you’re in the area.
Clean new and very nice Clean New hotel was perfect
Business response:
• Thank you for the 5-star rating and positive comments. You made our day!
Great stay! Nice new hotel, very clean, nothing too fancy about it, but I’d stay here again! Good location for business trip, several close food options
Business response:
• Thank you for the 5-star rating and positive comments. We love hearing from satisfied guests like you.
Very great place This place was comfortable and very clean. The staff was great...overall the best place I have stayed in since I've been booking and the price is amazing
Business response:
• Thank you for the great rating and review of our hotel. We're so glad you were pleased with your stay.
The new extended stay is very clean and well located. The staff were all friendly and helpful.
Business response:
• Thank you for the great rating and review of our hotel and staff. We're so glad you were pleased with your stay.
Business response:
• Thank you for the 4-star rating. We are glad you had a comfortable stay.
Business response:
• Thank you for the 4-star rating. We are so glad you chose to stay with us.
Less than average hotel The hotel is new, so the rooms and beds are pretty good. However, the entire time I was there. The hot water was warm at best. I called the front desk notifying them of the situation, I was told that the hotel was new and there were no problems with the water. Being a interior carpenter, I disassembled the faucet, and checked the scald guard. The guard was at the hottest setting, but the hot water was still Luke warm. 2 days later, the manager came to my room to check the water. Lol she said it was fi... read more
Business response:
Thank you for your detailed review. We appreciate that you noted several positives like good condition of the rooms and beds but we're so sorry to hear that your overall stay was not as pleasant as it should have been. We are forwarding your feedback to the operations team so they can address all of the issues you've noted. We hope you'll give us another try the next time your extended travels bring you to the area.
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 715 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.