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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place for an overnight Hotel is dated but clean which is all I was wanting. It's not an expensive hotel so expecting more would be rather demanding. The standout at this hotel is the staff. Extremely friendly and so so helpful. I would definitely stay there again when looking for an inexpensive place to stay.
Need a bathroom in the main lobby for customers. Nice big fridge. Need a trash can in the room where the bed is. Otherwise it's pretty good.
I would never say it another extended stay again, there was no breakfast to speak of at all. No milk, no cereal no cold water no eggs no nothing.
Business response:
Dear Guest, Thank you for choosing us. We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city. Sincerely, Hotel Management
Swivel chair collapsed when my wife sat on the chair, the chair rolled away and she landed on the floor injuring her lower back bone. The desk clerk gave us a cold compress pad .
Business response:
Dear Guest, We are deeply concerned to hear about the incident involving the swivel chair and the injury your wife sustained. Please accept our sincerest apologies for the discomfort and distress caused. Guest safety is our highest priority, and we have reviewed our maintenance procedures to prevent any similar occurrences in the future. We hope to welcome you back for a much better stay. Sincerely, Hotel Management
At least the staff were understanding of the "lack of basics" in the room.
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that your visit did not reflect the standards we aim to maintain. Our suites are designed to cater to guests who are staying for an extended period and seek a home-like environment. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. Your comments will be shared with the team as part of our ongoing efforts to ensure a more comfortable and welcoming environment for all guests. Sincerely, Hotel Management
Staff was not present upon arrival, the room was subpar. Very visible damages to walls and furniture. The bed was uncomfortable. Overall cleanliness was questionable.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We regret that your stay was not as smooth as it should have been and that the service and cleanliness did not reflect the standard we aim to provide. Your comments are important and will be used to address these concerns with our team. We hope you will consider returning so we can provide you with the level of comfort and care you deserve. Sincerely, Hotel Management
The room was very warm & the sheets smelt damp , floors were sticky ,, kinda musty and the smell of pot is overwhelming
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that your experience did not meet expectations. Your room comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. We hope you might consider giving us another opportunity to offer a more comfortable and enjoyable stay in the future. Sincerely, Hotel Management
Smells of pot and seedy people hanging around outside. Management closes front desk at 11PM and returns at 7 AM. I moved to a different hotel after the first night.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced during your time with us. Ensuring the safety and well-being of our guests is of utmost importance to us, and we want to assure you that we have security personnel on our property around the clock to ensure the safety and well-being of all our guests. Your observations will be shared with our team to help us address these issues and improve the overall experience for future guests. Sincerely... read more
Place smells like a zoo.
Business response:
Dear Lorenzo, Thank you for your feedback. We apologize that the environment did not meet your expectations. Creating a comfortable and inviting atmosphere for our guests is very important to us, and your feedback will be shared with our team to ensure improvements are made for a more enjoyable experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.