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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is located in a quiet well maintained neighborhood. Though the condition of the rooms and interiors are fairly old and are showing significant signs of wear and tear. The toilet didn't have a trashcan and when the front desk was contacted for the same, I was responded back with an answer that the property was fully booked and had run out of dustbins. Inside the suite, a lamp or two were not working. The curtains were long and short, weird. And the entire lobby smelled of cigarettes and beers on Saturday night. W... read more
Business response:
Dear Nandkumar, We sincerely apologize for the numerous issues you encountered during your stay. It is disappointing to learn about the multiple issues you encountered during your stay. This is not the standard we aim to provide. We sincerely apologize for the inconvenience caused. We deeply regret the disturbances caused by the false fire alarms, especially considering the inconvenience it posed to you and your infant. We will address these concerns with our team to ensure improvements. We are committed to enhancing our ser... read more
The place was smelly
Business response:
Dear winifred, Thank you for your feedback. We apologize for the unpleasant odor you encountered during your stay. Maintaining a clean and comfortable environment is a top priority for us, and we are sorry that we fell short in this instance. We will address this issue with our housekeeping team to ensure it does not happen again. Your input is invaluable in helping us improve our services. We hope you will consider staying with us again in the future, allowing us the opportunity to provide a more pleasant experience. Sincer... read more
The whole hotel smelled of smoke, weed or food. The shower had hair on the walls and didn’t drain. There was an inch of dust on the phone and lamps. Free breakfast was 10 muffins and 10 cereal bars for an entire hotel....it started at 6:30 and i was there at 6:40.
Business response:
Dear EILEEN, Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the unpleasant odors, cleanliness issues, and limited breakfast offerings. Providing a comfortable and enjoyable stay for our guests is our priority, and we regret that we fell short of your expectations. We will address these concerns with our team to ensure that improvements are made. Your feedback is valuable, and we hope to have the opportunity to regain your trust in the future.Sincerely,Ho... read more
Dusty room affected my health The room had hair and dirt when I came in I ended up getting really sick by the morning I come here all the time do better housekeeping
Business response:
Dear Guest, Thank you for the honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered and any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management
Just uncommitted
Business response:
Dear Shanise, Thank you for sharing your experience on your recent visit to the city. We always strive to keep our guests happy and satisfied with our services. However, we are sorry for your experience and will discuss it with the concerned individual so that future guests do not have a similar problem. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,341 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.