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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not liked. The room was too small and bit noisy. Bathroom was not good
Business response:
Dear Ravikumar, Thank you for your feedback regarding your recent stay. We’re sorry to hear that the room size and noise level did not meet your expectations. Additionally, we apologize for the issues you encountered with the bathroom. Your comments are important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your insights and hope you might consider staying with us again for a better experience. Sincerely,Hotel Management
DO NOT STAY HERE Traumatized. Switched rooms three times cause they were all dirty with trash and grease stains on the tables, and weird smell. In the third room we had to have it sprayed down to make it passable. After airing out the room i sat on the bed which looked clean when i got up noticed a stench undid the bed to discover a sh** stain that was still fresh enough to pass through the top sheets. I ran to shower and threw away the clothes i had on. The manager refused to give me a refund despite explaining the situatio... read more
Business response:
Dear Guest, Thank you for your feedback, and we sincerely apologize for your traumatic experience during your stay. We take cleanliness and guest satisfaction very seriously, and your comments regarding the room conditions and service are unacceptable. We will address these issues with our team immediately to ensure improvements are made. We understand the impact this has had on your stay and appreciate your patience in resolving the situation. We hope you might consider giving us another chance in the future. Sincerely,Hote... read more
Honestly, this on expedia. It was advertised as free breakfast with amenities, none of whijcj existed. If i hadnt been lied to through the advertising i would have saved my money and booked the cheaper hotel in Woodbridge. Traveling with a toddler and expecting things included that did not exist was really lame.
I’m not sure why I’m receiving this survey being that I was told the hotel could not accommodate my stay and told me not to come but I’m receiving notifications about checking in and how my stay was and was charged
Business response:
Dear Aniyah, Thank you for bringing this to our attention. We apologize for the confusion regarding your reservation and the subsequent charges. It’s concerning that you were informed not to come and still received notifications. We are investigating this issue to ensure it doesn’t happen again. Your experience is important to us, and we want to make things right. We appreciate your patience and welcome you back.Sincerely,Hotel Management
They offered a breakfast which was not stocked and didn't even have coffee. When I found the front desk person and asked for coffee I was told they didn't have any. Don't offer something if you're not going to have it available for guests
Business response:
Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with the breakfast and coffee availability. This is not the standard we strive to maintain, and we will address this issue with our team to ensure better stocking and availability in the future. Your comments are valuable in helping us improve our services. We appreciate your understanding and hope to have the opportunity to provide a more satisfying experience during your next stay.Sincerely,Hotel Management
Bad experience
Business response:
Dear Muhammad, Thank you for sharing your feedback. We’re sorry to hear that your experience was not up to the standards we strive to provide. Your satisfaction is very important to us, and we apologize for any issues that may have contributed to your disappointment. We would appreciate the opportunity to learn more about your experience so we can address any concerns. We hope to make your next stay much better.Sincerely,Hotel Management
Mauvaise odeur dans les communs et la chambre. Petit déjeuner très light, boisson et un gâteau. On a déjà fait des hôtels au même prix avec des prestations meilleures. À déconseiller.
Business response:
Dear BRUNO, Thank you for taking the time to share your feedback. We regret to hear that your experience was not up to your expectations and that the smell and breakfast offerings were disappointing. We aim to provide a comfortable stay and are sorry that we fell short in these areas. Your comments are valuable, and we will address them with our team to improve our services. We hope you might consider giving us another chance to provide a more satisfactory experience in the future.Sincerely,Hotel Management
Room was not cleaned because i didn't stay for 14 days. Breakfast was disappointing the same 2 favor muffins and nasty coffee and tea. Only thing good was they give you clean towels as much as you want. I would never stay here again
Business response:
Dear Adanicate, Thank you for your feedback. We apologize for the cleanliness issue and the disappointment with our breakfast offerings. Our goal is to provide a pleasant stay, and we regret that we fell short in these areas. We are addressing your concerns regarding the room cleaning policy and breakfast variety to enhance our guest experience. We appreciate your comments and hope to have the opportunity to improve and offer a better stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,341 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.