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Extended Stay America - Evansville - East
- Hotels
- Evansville, IN
About this business
Location details
301 Eagle Crest Dr., Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Experiance This hotel was perfect for all of my needs. It has the kitchen which was great. It gets tiresome eating out everyday. It has a great outdoor pool and a decent workout room, both of which i used. I would definatly reccomend this to anyone who travels to evansville.
The sofa bed had not been cleaned and there was gravel all over it the floors in the room were dirty and no extra bedding for the sofa couch kitchen was not equipment with anything the place did not even have ice machine. It was one of the worst places I have ever stayed. They moved my daughter and one of my grand daughters to another room since sofa was not sleep able but that was not good experience the room window was next to park lot of large diesel truck revving importers all night we could even sleep for feeling unsafe... read more
Business response:
Dear Guest, We are truly sorry to hear about the concerns you experienced during your stay, especially while travelling with your family. Cleanliness and comfort are very important to us, and we regret that the sofa bed and flooring did not meet expectations. As an ESA property, kitchen items are available upon request at the front desk, and ice machines are not typically provided, though this should be clearly communicated at check-in. We understand how noise and hallway scents can impact rest and overall comfort, and we a... read more
This hotel is horrible! Feels like a jail when u check in, most of the furniture was broken, there was mold in the bathtub, and it took forever to get hot water at 530 am! The bed was concrete to sleep on , there was no box sping underneath the mattress and just on a bare metal frame if i could id give it a negative 5 stats!!!!
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are truly sorry that your visit was met with so many concerns, and we understand how disappointing this must have been. The conditions you described are well below our expectations, and your feedback will be addressed promptly with our team to ensure proper attention to both maintenance and comfort. We appreciate the opportunity to improve and hope you might consider returning so we can deliver a more reliable and welcoming stay. Sincerely, Hotel Manageme... read more
The Manager Laura decided 4 days into my stay that she would inform me that the hotel has a policy that SERVICE ANIMALS are never to be left unattended for ANY amount of time in the rooms, and that it is against the law to do so, that a service animal is NEVER to be away from its handler. She then proceded to inform me that I had to sign their standsrd pet agreement and that she knew for a act i had left my SERVICE ANIMAL every night that I had been thete and on numerous occasions each day. She then said that she would be le... read more
Business response:
Dear Theron, Thank you for sharing your concerns. We strive to maintain a respectful and safe environment for all guests and staff. While we understand the importance of accommodating service animals, our decision to ask to leave was based on repeated instances of disruptive behavior, including verbal aggression toward staff and failure to secure timely reservations. These actions were witnessed by multiple team members and did not reflect the standards we uphold. We appreciate your understanding and remain committed to prov... read more
Awful experience. The room smelled. The rug had burn marks in it. The room had roaches. The side of the stove was disgusting. Puddles of liquid were in the fridge. I will never be going back there again
Business response:
Dear Barbara, We’re genuinely sorry to hear about your experience, and we completely understand how frustrating this must have been. The issues you described with the condition of your room are unacceptable and far from the standards we strive to maintain. Please know that your feedback has been shared with the relevant teams for immediate attention. We appreciate you bringing this to our attention so we can improve. While we know this visit did not meet your expectations, we sincerely hope to have the chance to restore your... read more
Roaches. Kitchens are 100% unstocked.
Frequently asked questions about Extended Stay America - Evansville - East
How is Extended Stay America - Evansville - East rated?
Extended Stay America - Evansville - East has a 4 star rating with 932 reviews.
When is Extended Stay America - Evansville - East open?
Extended Stay America - Evansville - East is open now. It will close tomorrow at 12:00 a.m.