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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for the money. Key card only worked sporadically. Breakfast was limited but decent. Good coffee. I could have done without the family circuses and their squealing brats, though.
Business response:
Thank you for the review. It is obvious from your comments that we didn't live up to your expectations. Please accept our apologies for the unpleasant experience you had at our hotel. We will work diligently to make sure we are more consistent in our service delivery moving forward. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in us. Sincerely, Hotel Management
Very nice and convenient to airport Loved everything about this Hotel, from check in to check out. Staff was very friendly and went out of their way to be of help.
Business response:
Barbara, thanks for the awesome feedback. We are delighted to know our proximity to the airport was ideal for your needs and that you were impressed with the top-notch service provided by our staff. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Decent basic amenities Stay was comfortable and the staff was super friendly. Conveniently located near airport.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we are sorry for the issues you had in your room. We have shared your concern with our Maintenance team to ensure it is fixed immediately. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Decent hotel in perfect location The location was perfect to where we needed to be. The staff was all extremely helpful and friendly
Business response:
Tammy, thank you for staying at Extended Stay America. We are thrilled to read you loved our convenient location and that you were impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It’s a nice hotel but the bathroom was really dirty and we found out really late so it was too late to switch rooms.
Business response:
Thank you so much posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
可煮食 舒适，房间够大，可煮食，但早餐只有麦片，没有牛奶，没有果汁，没有面包
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your overall stay with us was comfortable and that you liked the kitchenette in your room. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
WE WERE RETURNING GUESTS We had two room for four of us last April. Will stay again.
Business response:
Thanks for the 4-star review of Extended Stay America. It feels great to know you liked your well-maintained rooms and had a great stay with us. We are happy and look forward to welcoming you eagerly on your trip to our city. Sincerely, Hotel Management
可煮食，等于没早餐 干净，舒服，早餐单调，只有麦片，只有麦片，没有牛奶，没有果汁，没有面包！
Business response:
Lu, thanks for evaluating your visit at Extended Stay America. We are pleased to know you liked our well-maintained hotel and had comfortable stay. However, we are sorry for any inconvenience and your feedback will help us serve our guests better. Thank you once more for being our guest, and we look forward to serving you on a future date. Sincerely, Hotel Management
Bare bones Didn’t expect a lot (hotels in Alaska tend to be basic for the most part). The “grab and go” breakfast was a choice of granola bars or plain instant oatmeal. I wouldn’t advertise it as a breakfast! Good thing there was a Fred Meyers practically next door. Almost never saw a staff person. One of the chairs felt like it would fall apart. Made the mistake of looking under the bed when I dropped something—not pretty. As an extended stay hotel, they only clean once a week but they finally got around to asking if we nee... read more
Business response:
Chris, thanks for evaluating your visit to our hotel. Although you liked certain offerings of our hotel, we are sorry you didn’t like our breakfast offerings and the housekeeping policy. Also, we would like to apologize for poor service. Your feedback is important to us, and it will be used to improve our service and facilities going forward. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,010 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.