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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Home away from home I got to the hotel at 12:46, I was tired and frustrated and I also forgot check in was not until 3:00pm, well the observant young lady at the front counter saw that I was done in so she asked me to wait a minute and took off. When she got back she said she found a clean room that matched my reservation and when ahead and checked my in ! Now that is going above and beyond for your guest. it was clean, quiet, and relaxing the bed was amazing!
Business response:
Cora, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Brynn, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
空港に近いホテルなので宿泊した。 ショッピングセン��ーにも近く便利であった。 朝食付きだが、連日おなじメニューだった。 ビジネスホテルという感じだった。
Business response:
Thank you for providing your feedback of your stay with us. We're happy you found our location convenient and that you had a comfortable time. However, we're sorry if you had any inconvenience. We value your business and hope you will see us again soon. Sincerely, Hotel Management
Good hotel for rate. Close to many eats and fuel stops.
Business response:
Howard, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. Thank you for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Not so happy with this hotel The first room we got was very smelly so we had to change rooms, couldn't get in the room and had to have assistance. When we finically got in the room was never cleaned ( we didn't check in till after 5pm). So we got a third room which was just ok. The pool heater was broke so we couldn't swim, the water and dryer were down and when room was being serviced we were told we could not have any clean towels to replace the dirty ones they took. Did get more from the front desk that evening when we co... read more
Business response:
Thank you for choosing to stay at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. I have shared your concerns with my management team to ensure no future guest experiences the same. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, General Manager
Business response:
Jennifer, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Overpriced given the condition The room is clean but a bit dated. The bathroom door made a loud sound when swinging. The table is uneven from water damage. There is no coffee machine in the room. The breakfast has prepackaged muffins and some bars. It is pricy for the condition and the quality.
Business response:
Thanks for evaluating you stay. We are glad you had an overall pleasant visit and liked the cleanliness of your room. That being said, we are sorry for not meeting all of your expectation in regard to your room. All your concerns will be shared with the respective team in an effort to improve our service and facilities. As per our brand standard requirements, we keep the coffee maker at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. It was ou... read more
Bad breakfast The breakfast was very bad,other than that it's good
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry that our complimentary grab and go breakfast was not to your liking. We will make note of your feedback as we plan any changes to our offerings. Thanks for being our guest, and we hope you will stay with us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 982 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.