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Extended Stay America - Fairfield - Napa Valley
- Hotels
- Fairfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1019 Oliver Rd., Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smokie Hallways Hall all hadan skill of cigarettes smoke, and as a lung cancer patient it made my wife and sucked to walk the hall way and use the elevator which also the same. The room was ok and looked clean.
Business response:
Anna, thank you for being our guest and sharing your experience. We are sorry the smoke smell compromised your visit. We have asked our housekeeping staff to deep clean these public areas to remove the smell. We wish a speedy recovery from cancer and look forward to welcoming you back for a much better experience. Sincerely, Hotel Management
Business response:
Alfred, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Good room It was good.. Location worked for us. Room was comfortable
Business response:
Michael, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you had a comfortable stay and that you were benefited with our convenient location. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sarafina, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
awsome place to stay great friendly staff outstanding establishment wonderfull friendly staff clean rooms clean environment great freeway access
Business response:
Jessica, thanks for the wonderful feedback. We are glad to read you were benefited with the service offered by our staff and that you had liked our convenient location. It was a pleasure knowing you were satisfied with the facilities we offer, and we would love to welcome you back soon. Sincerely, Hotel Management
It was better then most extended stay Americas
Business response:
Kiara, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything great, pillows need to be replaced.
Business response:
Jose, thank you for staying with us. We are delighted to read you had an enjoyable stay and that we met your expectations. Your concerns have been shared with the concerned team members to improve the facilities and services moving forward. It was a pleasure having you as our guest, and we hope to have the chance of welcoming you back soon. Sincerely, Hotel Management
A weekend get away Very quiet at night when you’re sleeping especially with the hotel that is pet friendly
Business response:
Karen, thanks for staying with us for your weekend getaway. We are delighted to read you liked the facilities we offer and that you had a peaceful stay while here. All of us at Extended Stay America would love to serve you again soon when in the area. Sincerely, Hotel Management
Customer service wins The young man at the counter was very polite, courteous and helpful. He tended to all of our request in a timely manner and was very well spoken. Our room wasn't the best and there was an extreme amount of mold in the bathroom. However, the customer service I received from the front desk clerk made it worth it.
Business response:
Thank you for posting a review of your stay. We are glad to read you had an overall pleasant visit and liked our attentive service. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairfield - Napa Valley
How is Extended Stay America - Fairfield - Napa Valley rated?
Extended Stay America - Fairfield - Napa Valley has a 4.2 star rating with 935 reviews.
When is Extended Stay America - Fairfield - Napa Valley open?
Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.