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Extended Stay America - Fairfield - Napa Valley
- Hotels
- Fairfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1019 Oliver Rd., Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Neutral nothing unique or negative. Staff was friendly and helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had a comfortable stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Alicia, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Overall good The room & bed was comfortable, the halls smelled of smoke though. Weird that we had to ask the front desk for all kitchen stuff expected in the room. I was asked to take the tub back to them the same day (that I got the utensils in). Overall it was a comfortable quick stay though.
Business response:
Shawna, thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked your well-kept suite. Also, we have asked our housekeeping team to be more diligent going forward. Kindly note, to ensure the cleanliness of kitchenware they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Smokey Main issue was the whole place smelt like smoke. Cigarette and pot.
Business response:
Dear Nathan, thank you for choosing our hotel for your stay and for the valued review.While overall you had a satisfactory visit, we aresorry for the inconvenience you experienced due to the smoke smellthroughout our hotel. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Kareesha, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your perfect rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Patrick, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
It was nice and kind of quiet will definitely stay again
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairfield - Napa Valley
How is Extended Stay America - Fairfield - Napa Valley rated?
Extended Stay America - Fairfield - Napa Valley has a 4.2 star rating with 935 reviews.
When is Extended Stay America - Fairfield - Napa Valley open?
Extended Stay America - Fairfield - Napa Valley is open now. It will close tomorrow at 12:00 a.m.