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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dank weed First room I was put in smelled like someone had been smoking in it. The windows where open to try and air it out before I entered. Was moved to another room, however two rooms just up the hall were both smoking pot and it filled the entire floor. Not the best thing to have a 4 year old and 4 month around!
Business response:
Thank you for being our guest and for the valued feedback. We are so sorry for the smokey stay. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for letting us know. It was a pleasure to have you as our guest, and we hope to have you and your family back for the seamless stay you deserve. Sincerely, Hotel Management
Liked everything property was very clean , staff was very friendly.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our well-kept property and that our associates surpassed your expectation. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Check in was was super fast and took about five minutes. I really liked that the doors required a key for entry into the hotel after 11pm.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was clean, had a microwave and refrigerator, and the staff were friendly. I wish they had more than granola bars and muffins for breakfast. Juice, milk,Mandy a pancake or waffle maker would be great additions to breakfast.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your fully-equipped kitchenette and were impressed with our courteous associates. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
No shower pressure Stayed a Friday night while in town for the day. Overall hotel was good but the worst shower with no pressure of all time. My wife had to wash her hair in the sink to get the soap out.
Business response:
Daniel, thank you for choosing us for your overnight stay. It’s a pleasure to know overall you had a pleasant stay with us. However, we are sorry for the issue you had with the shower pressure and regret the inconvenience it caused. We have alerted our maintenance team about it, and they are fixing it immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.4 star rating with 813 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.