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4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good for the price Good area. Hotel is old and could use some updates. Friendly staff
Business response:
Thank you for being our guest. We're glad to know you were pleased with our affordable rates and that you liked the service provided by our associates. However, we're sorry for not meeting some of your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management.
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice hotel It was a nice stay. I stayed there for a getaway with the family. Just on only one night. Everyone was nice. Lots of restaurants around it. Very nice hotel.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted you were so pleased with overall stay. Even though we are in the hospitality business, it is always nice to be recognized by our guests. We look forward to welcoming you back with your family. Sincerely, Hotel Management
Amazing stay Amazing and friendly staff! Facility was extremely clean and it was a joy to stay at
Business response:
Madison, thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay an excellent one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Crystal, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Quality of customer service. Very pleasant staff and the property very clean
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay an excellent one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Staff was great. Room was sufficient even though it did have slight musty smell to it. Iron was horrible, leaked all over our clothes. Got a new one from front desk but that one didn't even turn on. AC was hard to figure out. No actual breakfast just coffee and muffins. Location was good, close to a lot of restaurants. All in all did its job for what we were there for.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we are sorry for any inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Good for families It was good for a quick family stay.
Business response:
Leah, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 777 reviews.
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.