Extended Stay America - Fayetteville - Cross Creek Mall's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Fayetteville - Cross Creek Mall

4.3
  • Hotels
  • Fayetteville, NC

About this business

HospitalityHotels

Location details

4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3738 reviews
Select a rating
Maria's profile image
6 years ago

I booked online went to check in was told no room a availability. There were rooms available but because customer hasn't checked in she couldn't give them up. 

Sunny's profile image
6 years ago

I truly am enjoying my stay here at Extended Stay America in Fayetteville NC. It feels like my home away from home, the entire staff is excellent, i will be back. 

Business response:

Sunny, thanks for the 5-star review of Extended Stay America. We are thrilled to know you were treated extremely well by our team and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management 

Derrick's profile image
Derrick 
6 years ago

There was trash in the garbage bin from a previous guest. It was dip spit bottles. 

Business response:

Derrick, thank you for reviewing our hotel. Please accept our apologies for the cleanliness issues you encountered in your room. We assure you that we have shared your feedback with our housekeeping team, and we’re working with them to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Susana's profile image
Susana 
6 years ago

Muy limpio y bien atendidos se los recomiendo no nos hizo falta nada ,y bonito por dentro 

Business response:

Susana, it was a pleasure you have you as our guest at Extended Stay America. We’re glad to know you loved our well-maintained hotel and that you enjoyed your time with us. Thank you so much for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
6 years ago

Everything was great 

Business response:

Robert, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Jules's profile image
6 years ago

All of our needs were met. We would like to thank our housekeeper Ms Gloria who was very pleasant and took good care of our room. The hotel is in a very great location. 

Business response:

Jules, thank you for the nice review of the Extended Stay America. We are glad to know everything went well during your stay and that you were impressed with our staff. We will be sure to share your compliments with Gloria and look forward to your return visit. Sincerely, Hotel Management 

Tara's profile image
6 years ago

Convenient location, safe area, clean rooms, nice pool. 

Business response:

Tara, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your comfortable accommodation and enjoyed your time at our pool. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Mary's profile image
6 years ago

The hotel room and service was great. The only issue was that the pool was closed. 

Business response:

Mary, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we are sorry for not meeting you all of your expectations for a perfect visit. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall

How is Extended Stay America - Fayetteville - Cross Creek Mall rated?

Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews. 

When is Extended Stay America - Fayetteville - Cross Creek Mall open?

Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.