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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty stain on pull out bed Well the pull out couch had a nasty brown stain on the actual bed part of it and it was pretty nasty
Business response:
Preston, thank you for being our guest. We are sorry for the cleanliness issue you encountered in the room and regret the inconvenience caused. Your comments have been shared with our housekeeping team to be more diligent in their efforts so that it is not repeated again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
I like it,close too my moms. And I can go too my favorite hangouts..
Business response:
Thank you for staying at Extended Stay America. We are pleased to know that you enjoyed your time with us and that you liked our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Wished the pool was open, a better breakfast selection and the sheets didnt seem the cleanest but overall the atmosphere and location was great
Business response:
Thank you for evaluating your stay at Extended Stay America. We are glad you found our location convenient for your plans and that you had a pleasant stay. However, we regret not meeting some of your expectations for a perfect visit. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
When we got to the room we found the trashcan unemptied and there was a wet washcloth on the bathroom floor.
Business response:
Thank you for your review. We sincerely apologize that your room was not serviced to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping team to make sure corrective actions are taken. We value your feedback and hope to see you again for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.