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Extended Stay America - Fayetteville - Cross Creek Mall

4.3
  • Hotels
  • Fayetteville, NC

About this business

HospitalityHotels

Location details

4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3738 reviews
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Anonymous's profile image
Anonymous 
6 years ago

phenomenal customer service all around. all emenities were great 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

There was no one at the desk when checking in. Had to call on lobby phone to get anyone. There was a sign there. 8:00 PM check in. Breakfast had no juice. only packaged muffins. Needs a lot of updates 

Business response:

Thank you for choosing our hotel. We are sorry the service issue you encountered and that you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new offerings. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Centrally located. Close to food, shopping And within 4 miles of downtown Fayetteville. 

Business response:

Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
6 years ago

Business response:

Robert, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Brandy's profile image
Brandy 
6 years ago

Business response:

Brandy, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Great property. Clean. Hotel staff was nice and helpful. 

Business response:

Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate your feedback and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall

How is Extended Stay America - Fayetteville - Cross Creek Mall rated?

Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews. 

When is Extended Stay America - Fayetteville - Cross Creek Mall open?

Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.