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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I checked into room all the cables for TV where laying on the bed. Bathroom toilet had not been cleaned and who ever used it prior that was still in toilet. The front desk called and the phone fell apart. People were in hallways with loud music and walking around with 40 oz. beers in paper backs. There was a fresh repair on the wall showing where someone had punched the hall
Business response:
Stephen, thank you for taking the time to evaluate our hotel. We regret not meeting your expectations and apologize for the maintenance issues you encountered. We will review this with our engineering team and make sure the problem is resolved. We will also share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
When we called at 6PM to say we had been delayed and would still be checking into our confirmed reservation they said they had no room for us. It was infuriating. 'We had prepaid, had a confirmation number and he was saying there was no room for us. We knew ALL hotels in the area were booked up so my husband drove like the devil to get there telling the clerk "we'll be there within the hour, there better be a room for us...we had just driven 8 hours." There was thankfully a room ready when we got there but that was not a gre... read more
Very friendly and helpful staff.
Business response:
Anthony, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Stay Away Horrible stay. The pillows were small like couch pillows. They didn’t have extra pillows. And then there were many shady characters staying there. You can see that there were “placed” individuals that are living there.
Business response:
Thank you for sharing your experience about your recent stay. We are disappointed you were not happy with the pillows which impacted you getting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Very nice staff, clean and good area. Walmart across the street
Muy limpio y completo . Tiene cocina y nevera.
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept suite as well as our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Chill place, great price Chill place. Was visiting beacon and it was close by for a good price. It has a kitchen (bring plates, utensils, cups, etc... because it’s not included). If you want to watch tv bring a Netflix adapter thing bc it’s only cable. Overall the place was nice for the price.
Business response:
Axel, thank you for taking the time to share your feedback. We are glad you were pleased with most aspects of your stay. However, we regret your disappointment with the in-room amenities. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forwar... read more
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.