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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What hotel doesn’t have an ice machine? This one!!
Business response:
We value you as our guest, andwe appreciate you taking the time to review our hotel. We arehappy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator, which includes ice trays for your convenience. Therefore we do not have ice machines on ourproperty, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. Sincerely, Hotel Management
I like the kitchenette featured in the room which we used since the free breakfast included didn’t really qualify as breakfast in my opinion. There were limited options for breakfast. They only had protein bars, muffins and beverages.
Business response:
Thank you for your review, and it's nice to know you loved our kitchenette facilities and enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
The grounds were well maintained. When our card wouldn't work in the door, a thoughtful staff member provided assistance.
Business response:
Thank you for choosing us for your stay. We are glad you liked our well-maintained hotel and had an overall comfortable stay. Although you had a maintenance issue while here, we are happy our associates were able to resolve the problem to your satisfaction. However, we regret any inconvenience caused. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
16 years of travel experience and worst hotel stay Hotel staff was rude. Would not accept cash payment, despite federal law mandating it. Shower barely worked. Room was nice. They charge for room cleaning. Key cards did not work. Door to my room would close but not lock unless I pulled the door handle up.
Business response:
John, thank you for being our guest. Although you liked our rooms, we are sorry for the maintenance issues you encountered. Your concerns will be shared with the appropriate team to fix it immediately. We are also sorry for the behavior of our employee and regret the inconveniences it caused. We will share your comments to them to ensure they be more diligent going forward. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Ma... read more
Nice hotel but breakfast could of been better. Location was in a gd spot with restarunts around
Business response:
Thank you for choosing Extended Stay America and for taking the time to post your review. We are delighted to know how much you loved our convenient location, which has easy access to restaurants. However, based on your feedback, we are working with our food and beverage team to identify where we can make improvements. Thank you again for your constructive feedback, and it was our pleasure hosting you during your time in the area. We look forward to your next visit. Sincerely, Hotel Management.
It was exactly a advertised. Had just hoped for a private sitting area or breakfast room while a family membef slept. But great location!
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are happy that you and your family enjoyed your stay at our hotel. We also appreciate your kind comments about our excellent location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ok for what it was used for Needs updating
Business response:
Christopher, thank you for writing a review of your experience at our hotel. We are sorry to know you were unhappy with the condition of our property. Your feedback with regard to the age of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Nice, Clean Property. Beds were comfortable. Shower was nice and hot.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with well-maintained accommodations. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.