This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was ok, but the cold water faucet in the bath sink didn’t work.
Business response:
Thank you for evaluating your stay. We're glad overall you had a pleasant time with us, but we're sorry for the maintenance issue you encountered in your room. Please be assured that we have asked the appropriate team to fix the problem you mentioned immediately. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Amanda was wonderful! Very helpful and informative...and very pleasant!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with Amanda for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
THE ROOOM COULD HAVE BEEN BRIGHTER AND MORE INVITING
Business response:
We sincerely apologize for not meeting your expectations regarding your room. Your feedback will help us improve our future guests' experiences. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
We were very happy with everything. Given the same or similar opportunity count on as as your client. Thank you very much.
Business response:
Nathan, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It is great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Accommodative and understanding I could not stay. One of the guest had an accident and had to be taken to the hospital in Hudson Valley. Needed to cancel the reservation. I was told I do not have to pay any cancellation fees for the late cancellation. For this I am grateful
Business response:
Thank you for being our guest. We regret we missed the opportunity to host you this time due to some unfavorable circumstances. Moreover, we are glad our staff accommodated all you request. We appreciate your business and hope to welcome you in the future. Sincerely, Hotel Management
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 912 reviews.
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.