Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Business response:

Dear Guest, Thank you for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sinc... read more

Business response:

Dear Guest, Thank you for sharing your feedback regarding your recent visit. We understand how a comfortable and calm environment contributes to a pleasant stay, and we appreciate you taking the time to highlight your experience. Guest input is always valuable, as it helps guide ways to enhance overall comfort and ensure a welcoming atmosphere for everyone. Your comments have been noted and will be shared with our team to support ongoing efforts in maintaining a positive environment. We are grateful for your observations and... read more

Business response:

Dear Guest, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sinc... read more

Business response:

Dear Guest, Thank you for taking the time to share your experience with us. While we’re glad the room felt clean and that our team provided a smooth arrival and departure, we’re sorry that the nighttime noise disrupted your stay and affected your overall comfort. A restful environment is important, and we regret that this aspect fell short during your visit. Your feedback helps us better understand where improvements are needed, and we’ll review it with our team to ensure a more consistent experience. We appreciate your comm... read more