Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way

Business response:

Dear Guest, We’re so pleased you enjoyed a tidy space and attentive hospitality during your stay! It’s great to know our straightforward style met your expectations and provided a comfortable experience. At Extended Stay America, we aim to offer a welcoming and dependable environment for every guest. Thank you for your kind feedback. We truly appreciate it and look forward to hosting you again on your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you providing your perspective regarding the amenities and your overall stay. Our goal is to offer a comfortable environment along with facilities that support our guests’ needs during their visit. Your comments regarding the fitness area are valuable and will be shared with the appropriate team as we continue to evaluate ways to enhance the experience for those who choose to stay with us. We are also pleased to know that your interaction with the team was satisfactory. Guest feedback plays an impor... read more

Business response:

Dear Guest, Thank you for taking the time to review your stay and for recognizing our staff. We’re pleased to know that our team made a positive impression during your stay. At the same time, your rating tells us there is room to improve, and we truly value that insight. We are continually working to enhance our overall guest experience and appreciate your input. We hope to have the opportunity to provide a stay that exceeds your expectations in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re so glad your room matched the photos and was nice and clean! It’s wonderful to hear that your accommodations met your expectations and provided a comfortable space to relax. Ensuring a fresh and inviting environment is always a priority for us at Extended Stay America. Thank you for sharing your experience, and we look forward to welcoming you back for another enjoyable stay soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your observations regarding the service, as it helps us understand areas where guest experiences can be enhanced. We are pleased that your accommodations met your needs and provided a comfortable space during your stay. Your comments will be shared with our team to explore ways to improve efficiency and responsiveness. We value your input and hope that your next visit will reflect an even smoother and more enjoyable experience. Sincerely, Hotel M... read more

Business response:

Dear Guest, We are delighted to know your accommodations felt comfortable and welcoming throughout your stay. Creating a place that feels settled and cared for is always our goal. We have also noted your feedback regarding our breakfast, and your feedback is important to us as we continually seek to improve. We truly appreciate your time and would love the opportunity to welcome you back again to Extended Stay America soon. Sincerely, Hotel Management