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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing at best! The rooms were clean; however, the carpet was wet and slippery in one of the rooms. Linen was not available for the sofa beds. I had to borrow it from a family member living in the area. There were no clean towels available and no pillows for the sofa bed. I was thoroughly aggravated with the management staff, who treated us like part of the homeless community living at the hotel. I didn't know Extended Stay had that type of environment. I thought it was for the business travelers for an extended stay.... read more
Business response:
Lisa, thank you for being a guest at our hotel. We apologize for the issue with the carpet and the lack of towels and pillows. We also regret the disappointment with the unsatisfactory service you received from our associates. We will discuss your comments with the appropriate individuals in an effort to enhance our facilities and services moving forward. On a positive note, we are glad you liked your clean suite. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sinc... read more
The staff was really nice and helpful. The area was quiet
Business response:
Thank you for selecting Extended Stay America for your trip. We are delighted to know you were impressed with the service delivered to you by our courteous associates and that our location was convenient for your travel plans. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Nice would stay again. You need to shorten this part of the review
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,348 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.