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Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
- Hotels
- Fort Lauderdale, FL
About this business
Location details
6001 NW 6th Way, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient for a no frills short trip. Extremely friendly and staff. My suggestion is to have more food variety for breakfast and not the same type of gramola bar.
Business response:
Gary, thank you for being our guest at Extended Stay America. We are glad to know your stay with us was comfortable and that you were very much impressed with our friendly staff. We appreciate your suggestion in regards to our grab-and-go breakfast and have shared it with our brand leaders for any future improvements. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The plumbing in my bathroom didn't work...toilet was blocked up on my first use, while the bathroom sink took two days to drain after use...
Business response:
Thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
For me everything was ok cause i only stayed one night.
Business response:
Liphete, we are delighted you had a pleasant stay at Extended Stay America. Thank you for your review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Normal buen servicio
Exterior Grounds Heavily Littered With Trash The staff were all excellent, friendly and helpful. I rate them five start out of five. The room and condition of the hotel in general were fine too. I have no complaints. However the exterior area of the hotel was a different story being heavily littered with beer bottles and cans as well as every other kind of trash. During my stay it was never cleaned up and that is mainly why I cancelled my reservation for the next three night. Although the guests s did this, the hotel was of ... read more
Business response:
Robert, thank you for being our guest at Extended Stay America. We are glad you had an overall enjoyable stay. However, please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
The staff was helpful. On the downside, there were roaches in the room and some of the pillows had no pillow cases on them. The sheet on the pull out sofa had holes. Guests were smoking in non-smoking areas of the property.
Business response:
Thank you for selecting our hotel and sharing your evaluation. While we are glad you liked our courteous associates, we apologize for the cleanliness issues in your suite. We will discuss your comments with our housekeeping and pest control teams for their review and action. We will also utilize your feedback to enforce our no-smoking policy more effectively. We hope to host you in the future. Sincerely, Hotel Management
For 1 I get in late rhe gaurd lete in I told him rhe reason I was there he send me back outside to call the front desk which i think was very dumb the agent had a stink attitude I had a room on the third floor the had to take the stairs with all my bags wasn't happy
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
How is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way has a 3.4 star rating with 3,348 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way open?
Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way is open now. It will close tomorrow at 12:00 a.m.