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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The bath tub was dirty, the room smelled like cigarette and I couldn’t breathe in there, there was “construction” being done and no where to park. The staff at check in was nice but in the am the staff at check out were speaking about other guests in front of me and ignoring the fact that I was right there.
Business response:
Dear Yessenia,Thank you for sharing your experience. We sincerely apologize for the cleanliness issues, strong odor, and the inconvenience caused by construction and parking limitations. Your feedback about the morning staff’s professionalism is concerning, and we will address this internally to ensure better service. We appreciate your comments and hope for the opportunity to provide you with a much-improved stay in the future.Sincerely,Hotel Management
Property in good location, but has not been maintained in years. They are renovating the parking areas, making access difficult. The common areas are filthy. Rooms are very small and VERY basic (one chair, one nightstand and a double size bed with no blanket). Though they tout they have all the necessities for longer-term stays, the kitchen is useless as there are no plates, utensils, pots, pans, soap or even paper towels. There's no ice available, and we had to change rooms because the A/C was inoperative, TV inoperative an... read more
Business response:
Dear Paul,We sincerely apologize for the many issues you encountered during your stay. While we are working on renovations to improve the property, we understand that they may have caused inconvenience, and we regret that the cleanliness and room conditions did not meet expectations. Guest comfort and safety are our top priorities, and we take your concerns seriously. We appreciate your feedback regarding in-room amenities and will review how we can enhance the experience for extended stays. Your comments help us focus on ne... read more
The property is a bit shabby away from the main building. The toilet had a "sensor" that allowed the tank to fill but several times, there was no water in the tank. I thought it was broken, but the maintenance man explained that it was a water saving feature. The shower had such low water pressure, that should have been enough in savings! The most popular Cosco in town was just across the street, so traffic was very heavy day and night. I killed two German Roaches in the bathroom, a dog in the next room barked continually wh... read more
Business response:
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating issues like water pressure, pests, and noise disturbances can be, and we regret that these impacted your visit. While we strive to provide a comfortable stay, we recognize there are areas needing improvement and appreciate your feedback. Our team is actively working on enhancing guest satisfaction, and your concerns will be addressed to ensure a better experience in the future. We hope you might consider gi... read more
The check-in process was quick and easy. However, when we arrived at the room, it was dirty and disgusting, with food and drinks left behind. I traveled from Kissimmee and, despite the previous guests checking out between 10-11 AM, no one had cleaned the room. After a four-hour car ride with exhausted and hungry children, this was the worst experience ever.
Business response:
Dear Valerie,We sincerely apologize for the unacceptable condition of your room upon arrival. Providing a clean and comfortable environment is our priority, and we regret that we fell short during your stay. We understand how frustrating this must have been, especially after a long journey with children. Your feedback has been shared with our housekeeping team to prevent this from happening again. We appreciate you bringing this to our attention and would love the opportunity to restore your trust in the future. Sincerely,Ho... read more
Was very upset with the choice of this property. For $240 a night I expected more. Very dirty and room was old and dingy. Should’ve been $50-60 a night for condition of this property and room .
Business response:
Dear Ashley, Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management
The counters were stained and dirty; they clearly had not been thoroughly cleaned. There was a staple sticking out of one of the cabinets. The shower curtain rod fell on my husband when he attempted to shower. Staff were kind and accommodating, and moved us to a new room. The new room was a bit cleaner. The next morning I woke up to water dripping on the floor in the bathroom - there was a giant leak in the ceiling. This place is fine for a person just needing a place to sleep. However, I was disappointed bringing my two sma... read more
Business response:
Dear Rita,We sincerely apologize for the issues you encountered during your stay. While we are glad our staff could assist you with a room change, we regret that the overall experience did not meet your expectations, especially when traveling with your children. Your feedback is invaluable, and we are addressing these concerns with our team to ensure better upkeep and maintenance. Guest comfort and safety are our priorities, and we regret any inconvenience caused. We appreciate your understanding and hope you will consider g... read more
Terriblemente sucia, alfombras y cortinas rotas, polvo por doquier, excesivo el olor a marihuana, lámparas rotas. Desde la llegada la percepción fue negativa. Informe que me retiraba, que no me gustaba. No me devolvieron mi depósito. Olor a orín y excremento.
Business response:
Dear Juana,Thank you for your feedback. We regret that your experience did not meet your expectations. Cleanliness and guest satisfaction are top priorities, and we take concerns like yours seriously. While we understand the impact of the issues mentioned, we also want to emphasize our commitment to maintaining a welcoming environment for all guests. Your input will help us improve. We hope to have the opportunity to offer you a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.