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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
This place was a dump. Ive never stayed at an extended stay like this; theyve always been more modern with much larger rooms.
Business response:
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations. We understand how important it is for our guests to have a comfortable and modern experience, and we're sorry that we fell short in this regard. Your comments are valuable, and we will address them with our team to improve the quality of our accommodations. We hope you might consider staying with us again in the future for a better experience.Sincerely,Hotel Management
Bed had bedbugs
Business response:
Dear Guest,We are deeply sorry to hear about your experience and sincerely apologize for the distress and discomfort this caused. The presence of bedbugs is a serious concern and does not reflect the level of cleanliness and care we are committed to providing. We understand how unsettling this must have been and truly regret that your stay was negatively impacted. Upon receiving such reports, we take immediate action with professional pest control services to investigate and resolve the issue thoroughly. Your feedback has be... read more
There was mold in the room and we got sick
Business response:
Dear Guest,We are truly sorry to hear about your experience and its impact on your health. The presence of mold is a serious concern, and we deeply regret that your room did not meet the cleanliness and safety standards we strive to uphold. Please know that we are investigating this issue immediately and taking corrective action to prevent such occurrences in the future. Your well-being is very important to us, and we sincerely apologize for the discomfort and inconvenience caused. We hope you consider giving us another oppo... read more
Not a good hotel to stay at I did not stay here it was not safe and the rooms had doors on the outside. I asked for a refund and have not received it. This is not a good place to stay in the area. I wasn’t even allowed to use a restroom when talking to the front desk!
Business response:
Dear Guest, We are sorry to hear about your experience and regret that you did not feel comfortable during your visit. Guest safety and satisfaction are top priorities, and we apologize if the layout of the property did not meet your expectations. Regarding your refund request, we recommend reaching out to the booking platform for further assistance. Your feedback is important, and we are committed to improving our services. We hope to welcome you in the future for a better experience. Sincerely, Hotel Management
This is an older hotel that needs some work done on it.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your honest input and understand that an updated environment is important for a comfortable stay. While we acknowledge that some areas may need improvement, we are committed to maintaining and enhancing our accommodations. Your comments help us focus on areas that need attention, and we hope to offer you a better experience in the future. Sincerely, Hotel Management
They had many bugs the bathroom had serious rusting on the doors and the front door did not properly close all the way which i felt let in more bugs. Will not be returning anytime soon room number 120 to be exact.
Business response:
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the conditions you encountered during your stay, particularly the issues with pests, rust in the bathroom, and the door not closing properly. This does not reflect the standards we aim to uphold. Your comments have been shared with our maintenance and housekeeping teams for immediate review and action. We appreciate your input and are committed to making the necessary improvements to ensure a more comfortable stay for all future guest... read more
I had a terrible experience at Extended Stay America Suites Fort Lauderdale Davie. I found cockroaches in my room, which is unacceptable and raises serious concerns about cleanliness. I wouldn’t recommend this hotel unless they fix their pest problem.
Business response:
Dear Stanley,Thank you for bringing this matter to our attention. We sincerely apologize for the discomfort you experienced during your stay. The presence of pests is unacceptable, and your feedback has been shared with the appropriate teams to ensure immediate corrective action is taken. Maintaining a clean and comfortable environment is a top priority, and we regret that we fell short. We appreciate your comments and hope for the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
You get what you pay for Okay it was spring break. Noice till 3 am. The room needed a lot of fixing. The cover for the a/c was hanging loose, the toilet was hanging in the air, you sit on it down to the floor, you get up it bounces up behind you, the bath sink was so clogged it took 15 minutes to drain. The fan under the range hood was grouse. Told these problems at check out.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.