Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for letting us know about your experience during your extended stay with us. We’re sorry the breakfast did not meet your expectations and seemed limited. We also apologize for the delay in fixing the stove heater and for the issues with our housekeeping. Your feedback will be shared with the appropriate teams to ensure the areas you’ve highlighted receive proper attention. While we cannot change your recent experience, we hope you will consider giving us another opportunity to provide a more positive, s... read more