Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Dear Lashannon, Thank you for sharing your feedback of your stay at Extended Stay America. We sincerely apologize for the cleanliness issues and the presence of roaches in your room. This does not meet our standards, and we are addressing this matter urgently with our housekeeping and pest control teams. Your feedback is valuable, and we are committed to ensuring a better experience for all our guests in the future.Sincerely,Hotel Management 

Business response:

Dear Kamala, Thank you for your feedback. We’re glad to hear that you found our hotel suitable for a short stay. We appreciate your input and want to clarify that we aim to provide a comfortable experience for all guests. We look forward to welcoming you back in the future.Sincerely,Hotel Management 

Business response:

Dear Chelle, Thank you for your feedback. We're glad you enjoyed our clean location and appreciated the coffee and donuts in the morning. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management 

Business response:

Dear Imad, Thank you for your positive feedback! We're delighted to hear that you had an amazing experience during your stay. Providing exceptional service and comfort to our guests is our top priority, and we're thrilled that we could meet your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing Extended Stay America!Sincerely,Hotel Management