Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Dear Robert, Thank you for staying with us and sharing your experience. We are glad that you liked your clean and comfortable room. However, we are sorry for not meeting all of your expectations. Since we are an extended stay property, we provide one full-service housekeeping every two weeks. Fresh towels and linens are available at the front desk as often as needed. We will share your feedback with our front desk staff to ensure we communicate our services and amenities during guest arrivals. We are grateful for your time a... read more

Business response:

Dear Linda, Thank you for reviewing our hotel. It is nice that you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. In response to your review, we shall work on the places you mentioned and improve our guest experience. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management 

Business response:

Dear Marc Edouard, We're honored to be your home away from home and glad to have you as our guests at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services by our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks. Sincerely,Hotel Management