Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Dear jamarco, Thank you for bringing this to our attention. We apologize for the inconvenience with the TVs in room 177. Our maintenance team is addressing the issue immediately to ensure all equipment functions properly. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to welcome you back and exceed your expectations on your next visit.Sincerely,Hotel Management 

Business response:

Dear Lashannon, Thank you for sharing your feedback of your stay at Extended Stay America. We sincerely apologize for the cleanliness issues and the presence of roaches in your room. This does not meet our standards, and we are addressing this matter urgently with our housekeeping and pest control teams. Your feedback is valuable, and we are committed to ensuring a better experience for all our guests in the future.Sincerely,Hotel Management 

Business response:

Dear Kamala, Thank you for your feedback. We’re glad to hear that you found our hotel suitable for a short stay. We appreciate your input and want to clarify that we aim to provide a comfortable experience for all guests. We look forward to welcoming you back in the future.Sincerely,Hotel Management 

Business response:

Dear Chelle, Thank you for your feedback. We're glad you enjoyed our clean location and appreciated the coffee and donuts in the morning. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management