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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family get away Good customer service. Quick check in. Rooms clean. Nice kitchenette. Smelled of smoke in the hallway but the room did not. Window didn't close all the way. Thermostat was not registering correctly. It was set on 60 and it was not 60 in the room, but it was comfortable. We usually leave the thermostat at 68.
Business response:
Dee, thank you for making Extended Stay America part of your family getaway. We are delighted you liked your well-equipped suite and the great service provided by our front office associates that made your check-in seamless. We will share your comments about the thrmostat with our maintenance team for their review and action. It was a pleasure serving you all, and we hope you will be back soon. Sincerely, Hotel Management
No coffee pot, very limited amentities. Fridge was very old (stains on door).
Business response:
Thank you for staying at our hotel. We apologize for the disappointment you had with our amenities and the condition of the refrigerator in your suite. We will share this with our brand leaders in an effort to enhance our facilities. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Service was good facility it self needs some improvements on cleanliness
Business response:
Ana, thank you for sharing your feedback with us. Although you liked our courteous associates and had an overall satisfactory stay, we apologize for the cleanliness issue. We will share this with our housekeeping team to be more diligent. We hope you will reselect us and allow us to host you again. Sincerely, Hotel Management
My stay was amazing
My Refrigerator was leaking and it was open when I walked in the Room
Business response:
Michael, thank you for reviewing your stay with us. We are glad that, overall, you had a pleasant stay overall. However, we hope you will accept our sincere apologies that you were inconvenienced by maintenance issues in your room. We will review this with our engineering team and make sure the problem is resolved. On behalf of everyone here, we invite you to stay with us again the next time you are in the area. Sincerely, Hotel Management
Staff is very friendly
Not to bad Stay very nice older place carpets not to clean was ok
Business response:
Lloyd, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with most aspects of your stay. However, we are sorry for the concerns you had with the carpet. We will share your comments with our team and make sure the problem is resolved. We hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,070 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.