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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The window in the room was open and off track, the room never got cold but staff was friendly and room was clean
Business response:
Thank you for being our guest. We are glad to read you liked the cleanliness of your room and the service provided by our staff. However, we are sorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
The lady from Memphis was very helpful at check in and worked out my reservation mixup quickly. She needs a raise.
Business response:
Michael, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Room was not clean from last guest
Business response:
Maria, thank you for taking the time to share your feedback. We are sorry for the disappointing experience you had with us and apologize for the mistakes made when servicing your guest room. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel M... read more
Nice place to stay
Business response:
Joshua, thank you for sharing your review. We are pleased you were satisfied with your visit and also with our hotel and its offerings. Thank you once more for your feedback, and we look forward to seeing you again. Sincerely, Hotel Management
Cercanía con lugares de interés lugares para comer accesible! No te proporcionan lo necesario para aseo personal por suerte encuentras tiendas cercanas para comprar tus propias cosas!
Business response:
Jose, thank you for being our guest. We are pleased if you enjoyed your stay overall and that our location was perfect for your needs. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,070 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.