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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They had me in a handicap rooms and have no chairs and they say they didn't have no other rooms
Business response:
Thank you for evaluating your experience with us. We are sorry the suite you occupied was not on par with your expectations and that we could not offer you another one. We hope the other aspects of your stay made up for the inconvenience you had. We also hope you will allow us an opportunity to deliver a much better experience on a future date. Sincerely, Hotel Management
Good experience This being my first time staying by myself in a hotel, I'd say this was a good experience. Very clean and organized.
Its okay for the price.. The room was clean. The elevator floor was filthy the entire time. The toilet didnt flush all the way.. There was always tissue left behind.
Business response:
Demetrice, thank you for sharing the specifics of your visit. We are glad you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered and apologize for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. Thank you for your constructive comments as we strive daily to improve our guest services. Please come back and see us again. Sincerely, Hotel Management
Family get away Good customer service. Quick check in. Rooms clean. Nice kitchenette. Smelled of smoke in the hallway but the room did not. Window didn't close all the way. Thermostat was not registering correctly. It was set on 60 and it was not 60 in the room, but it was comfortable. We usually leave the thermostat at 68.
Business response:
Dee, thank you for making Extended Stay America part of your family getaway. We are delighted you liked your well-equipped suite and the great service provided by our front office associates that made your check-in seamless. We will share your comments about the thrmostat with our maintenance team for their review and action. It was a pleasure serving you all, and we hope you will be back soon. Sincerely, Hotel Management
No coffee pot, very limited amentities. Fridge was very old (stains on door).
Business response:
Thank you for staying at our hotel. We apologize for the disappointment you had with our amenities and the condition of the refrigerator in your suite. We will share this with our brand leaders in an effort to enhance our facilities. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Service was good facility it self needs some improvements on cleanliness
Business response:
Ana, thank you for sharing your feedback with us. Although you liked our courteous associates and had an overall satisfactory stay, we apologize for the cleanliness issue. We will share this with our housekeeping team to be more diligent. We hope you will reselect us and allow us to host you again. Sincerely, Hotel Management
My stay was amazing
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.