This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NOT Near the Stockyards Firstly - the staff were wonderful! Polite, accommodating, and efficient. The rest of the stay was not so great. This is clearly a residence to most people in the building. The hallways smelled of weed and old food. There are dogs barking and children playing. There was damage to the bedding, that looked like a cat scratching post. There was hair all over the shower and toilet. The mirror was dirty. No blow dryer or coffee in the room. Also, the headline said “Stockyards”. This location is an approxim... read more
Business response:
Amorey, thank you for reviewing our hotel. We appreciate you pointing out specific items that you loved and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
For the price, this hotel was fine. If I'd have paid any more I would have been very disappointed. The halls and elevator smelled awful, but the room smelled fine. It was old, but clean. The staff was friendly, but charged us for the room even though we'd already paid through a third party. Not sure who to blame there, but seems like some incompetence on the staffs part. They should have been able to see that we already paid.
Business response:
Valerie, thank you for taking the time to write a review of our hotel. We are glad you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We are also sorry for the incident you outlined to see what transpired and take steps to ensure we are well poised to serve you better Sincerely, Hotel Management
It was nice quiet and clean
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,070 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.