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Extended Stay America - Fort Worth - Fossil Creek
- Hotels
- Fort Worth, TX
About this business
Location details
3261 NE Loop 820, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only complaint i had was that the the pillows were so thin.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We also wish we had the opportunity to address the problem you had with the pillows while you were here. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Mehhh Couldn't find remote to t.v and i found a pair of dirty underwear and socks under the tv in a cabinet! Bed was awfully close to the wall and it made it uncomfortable getting up and having to shimmy my self along the wall
Business response:
Daniel, thank you for your review. We apologize your suite did not provide the comforts you desired. We did have a meeting with our housekeeping department to see where we went wrong as we do double-check each of our rooms prior to the next guest arriving. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The room was very clean , the staff some what friendly, no ice on property for rooms , one small trash can in the room.. But overall wasn’t bad would stay again
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked your spotless room. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Quiet safe clean and right off the interstate. Nice staff.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and well-maintained property. We look forward to welcoming you back soon! Sincerely, Hotel Management
Toilet stopped up. Bathroom sink drained VERY slowly. Fold our sofa bed VERY uncomfortable. Did not get room service on 23rd or 24th. Front desk staff very pleasant.
Business response:
Debbie, thank you for being our guest. Although you liked our front desk staff, we are sorry for the maintenance issues you encountered in your room. We have alerted our team about them, and they are fixing them immediately. We also wish we had the opportunity to address the problem you had with the sofa bed while you were here as we would have done our best to ensure you were comfortable. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at... read more
Frequently asked questions about Extended Stay America - Fort Worth - Fossil Creek
How is Extended Stay America - Fort Worth - Fossil Creek rated?
Extended Stay America - Fort Worth - Fossil Creek has a 4.3 star rating with 635 reviews.
When is Extended Stay America - Fort Worth - Fossil Creek open?
Extended Stay America - Fort Worth - Fossil Creek is open now. It will close tomorrow at 12:00 a.m.