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Extended Stay America - Fort Worth - Fossil Creek
- Hotels
- Fort Worth, TX
About this business
Location details
3261 NE Loop 820, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, the stay was nice. The price was great, but the hotel definitely needed a little tlc. The bathroom fan sounded like a helicopter and the room had a slightly musty smell. The smell of sanitizer almost overcame the musty smell.
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you had a pleasant stay and that we were able to meet your expectations at a great price. Your feedback for the housekeeping and maintenance issues are discussed with the appropriate team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Not handy capability. Ask for a room that's safe for a handy capable adult was told by Staf there was non.
Business response:
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice. We promise you that we will use your evaluation to step up our game. Please give us a chance to restore your trust in us in the near future. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Perfect getaway Very good no problems at all perfect
Business response:
Scott, we are glad to know your getaway plans brought you to Extended Stay America. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your review is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
The only bad thing was the constant dog barking next door.
Business response:
Amanda, thank you for being our guest. We are glad you had a pleasant stay. We wish to have been informed about the disturbance caused due to the barking dog as our front desk would have helped you by changing your room. Your review is appreciated, and we hope to see you in the future. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Fossil Creek
How is Extended Stay America - Fort Worth - Fossil Creek rated?
Extended Stay America - Fort Worth - Fossil Creek has a 3 star rating with 1,224 reviews.
When is Extended Stay America - Fort Worth - Fossil Creek open?
Extended Stay America - Fort Worth - Fossil Creek is open now. It will close tomorrow at 12:00 a.m.