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Extended Stay America - Fort Worth - Fossil Creek
- Hotels
- Fort Worth, TX
About this business
Location details
3261 NE Loop 820, Fort Worth, TX, 76137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet safe clean and right off the interstate. Nice staff.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and well-maintained property. We look forward to welcoming you back soon! Sincerely, Hotel Management
Toilet stopped up. Bathroom sink drained VERY slowly. Fold our sofa bed VERY uncomfortable. Did not get room service on 23rd or 24th. Front desk staff very pleasant.
Business response:
Debbie, thank you for being our guest. Although you liked our front desk staff, we are sorry for the maintenance issues you encountered in your room. We have alerted our team about them, and they are fixing them immediately. We also wish we had the opportunity to address the problem you had with the sofa bed while you were here as we would have done our best to ensure you were comfortable. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at... read more
Satisfied with my stay Staff was awesome and rooms were ok but could be updated. It has full stove with oven unlike a lot of extended stay hotel with only a couple of burners.? Also full fridge. Room has linoleum flooring which makes it feel cleaner.
Business response:
Dianne, thank you for being loyal to Extended Stay America. We are pleased to know you had a pleasant visit and that you were impressed with our courteous associates as well as the fully-equipped kitchen. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
The people were amazing at the desk, very helpful. Our room did have roaches that is what i didnt like.
Business response:
Thank you for sharing your experience at our hotel. We are glad you liked our courteous associates but we apologize for not meeting your expectations for a perfect stay. Regarding the insects in your room, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such incidents. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Fossil Creek
How is Extended Stay America - Fort Worth - Fossil Creek rated?
Extended Stay America - Fort Worth - Fossil Creek has a 3 star rating with 1,224 reviews.
When is Extended Stay America - Fort Worth - Fossil Creek open?
Extended Stay America - Fort Worth - Fossil Creek is open now. It will close tomorrow at 12:00 a.m.