This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front office staff was great, check-in was easy. Property needs some updates, run down and
Business response:
Dear Guest, Thank you for taking the time to share your thoughts about our hotel. While we appreciate your admiration for the warm and welcoming hospitality you received from our front desk associates, we are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with our hotel's overall look and feel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we ... read more
this is a very old hotel and it shows but beds were very comfortable, great shower and despite age of property room was very clean ; staff was friendly and helpful; good value for the cost
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found the beds comfortable and enjoyed the shower in your suite. We also appreciate your remarks on the cleanliness of the room. It’s wonderful to know our staff’s friendliness and helpfulness added to your experience. We are also pleased you felt your stay was a good value. We appreciate your comments and look forward to welcoming you back again to Extended Stay America. Sincerely, Hotel Management
No cups or anything for eating or drinking usually an extended stay would have bare minimum utensils to eat and drink with. The lady at the front desk did not have great customer service either.
Business response:
Dear Guest, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you bac... read more
Older with a lot of wear but clean and the price is much better than most. Adequate and nice to have the extra space compared to motel rooms.
The room was okay though the bathroom door was difficult to shut and lock.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We’re glad that your room met your expectations. However, we’re sorry for the inconvenience you faced with the bathroom door. We appreciate you bringing this to our attention, and we will address this with our maintenance team for immediate attention. We appreciate your feedback and hope to welcome you back for a flawless stay next time. Sincerely, Hotel Management
Good room. Wish there was better water pressure.
Business response:
Dear Guest, Thank you for your kind words! We are glad to hear that you were pleased with your suite. However, we are sorry for any disappointment caused in the bathroom. We appreciate your understanding regarding the water pressure, and we will continue working to improve the overall comfort of our facilities. We look forward to welcoming you back again soon to Extended Stay America! Sincerely, Hotel Management
Yes
Business response:
Thank you staying with us at ESA Medical Center. We hope you come back to see us again.
Great for price. Had problems qith internet
Business response:
Dear Guest, Thank you for your review. We are glad to hear you found good value in your stay. However, we are sorry for the internet issues you experienced and understand how important reliable connectivity is. Our team is actively working to improve this service for future guests. We appreciate your input and hope to welcome you back with an even smoother experience next time at Extended Stay America! Sincerely, Hotel Management
N/A
Business response:
Thank you for staying with us at ESA Medical Center. Hope you come back to see us.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 2.9 star rating with 2,812 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.