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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
M
The staff were great. The room was adequate but dated. It had a strong smell of bleach which made me feel that it was clean, but it was a bit overwhelming
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that our staff made a positive impression and that you felt reassured by the cleanliness of your room. At the same time, we regret that the strong bleach smell was not comfortable, which negatively impacted your overall time. Your comments are important to us, and we will be reviewing this to ensure a more comfortable and balanced experience for our guests. We hope to welcome you back with an improved stay in the future. Sincerely, Hotel Management
The room was clean and comfortable. We had heater trouble and fixed it up right away. For an affordable hotel option, this is my 3rd time staying with them, and I will do it again. But it is a NO FRILLS hotel 😉
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re pleased to know you found your room clean and comfortable and appreciate your kind words about our team promptly addressing the heater issue. Your continued trust in choosing us for an affordable stay truly means a lot. We understand we are a no-frills option, but we remain committed to providing dependable comfort and welcoming service. We look forward to welcoming you back and ensuring your future visits are just as reliable and pleasant. Sincerely, Hotel Man... read more
Older but nice and convenient
Business response:
Thank you for staying with us. Please come back to see us.
Front office staff was great, check-in was easy. Property needs some updates, run down and
Business response:
Dear Guest, Thank you for taking the time to share your thoughts about our hotel. While we appreciate your admiration for the warm and welcoming hospitality you received from our front desk associates, we are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with our hotel's overall look and feel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we ... read more
this is a very old hotel and it shows but beds were very comfortable, great shower and despite age of property room was very clean ; staff was friendly and helpful; good value for the cost
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found the beds comfortable and enjoyed the shower in your suite. We also appreciate your remarks on the cleanliness of the room. It’s wonderful to know our staff’s friendliness and helpfulness added to your experience. We are also pleased you felt your stay was a good value. We appreciate your comments and look forward to welcoming you back again to Extended Stay America. Sincerely, Hotel Management
No cups or anything for eating or drinking usually an extended stay would have bare minimum utensils to eat and drink with. The lady at the front desk did not have great customer service either.
Business response:
Dear Guest, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you bac... read more
Older with a lot of wear but clean and the price is much better than most. Adequate and nice to have the extra space compared to motel rooms.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 2.9 star rating with 2,844 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.