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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing and the employees were very nice
Business response:
Tatiannia, thank you so much for this excellent review. We are glad that everything went great during your stay and that the courteous service our associates delivered made for a memorable experience. Thank you especially for recognizing our devoted staff, as they truly love to deliver exceptional hospitality to each and every guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
A better system of cleaning the rooms needs to be in place. There was no trash can in my room because someone had put in below the sink and it was completely full from the last guest. Staff was very short handed.
Business response:
Zach, thank you for your recent stay and your feedback.We have read your comments and are sorry to hear we did not deliver a fresh and clean room during your stay. We are very passionate about providing our guests with clean accommodations, andwe apologize we fell short in this case.We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportu... read more
Nothing unique. It smells bad and it needs to be updated
Business response:
Estevan, thank you for your review. We apologize for the unpleasant smell you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Great place to stay An excellent stay. Up graded from last stay. Staff friendly and helpful. Absolutely no complaints or inconveniences
Great location Great location...lots of restaurants and shopping close by. Our room was in dire need of repair and upgrade. Linoleum, under the desk, was tore up and just had the feel of neglect. Room was fairly clean, found a used towel on the back of the bathroom door.
Business response:
Clarence, thank you for staying at our hotel and for taking the time to post a review. We are glad you had an overall enjoyable stay. However, we aresorry for the problems you encountered with our staff and with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 4.3 star rating with 851 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.