Extended Stay America - Fort Worth - Southwest

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lonnie, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Joyce, thank you for reviewing Extended Stay America. We appreciate your nice rating and are glad overall you had a comfortable stay. However, we regret if you had any inconvenience. We value your business and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jason, we appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management 

Business response:

Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to learn when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a comfortable one. As you rightly said, this is an unprecedented time for all of us, and we appreciate your patience as we evolve with each day's events. We would love to welcome you back again, under better circumstances, when your travels bring you back to the area. Sincerely, Hotel Management