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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was excellent, the room was super comfortable. I will be staying there every time i want to get away
Business response:
Danyel, thank you for being a guest at our property. It was a pleasure to know you enjoyed the comfort of your well-equipped suite which made your stay a relaxing one. On behalf of everyone at Extended Stay America, we would like to invite you to our property on your next trip. Sincerely, Hotel Management
Staff was great.... First room smelled horrible like animal urine. Staff moved us to a better room. No iron in room or ironing board cover... They quickly brought us them. Not enough towels and had to request blankets. Phone did not work. Not a horrible experience just not the best. But as i stated the staff was great! Check-in was easy and the gentleman was awesome.
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant stay and liked the attentive service provided by our staff. However, we are sorry for the inconvenience you had during your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Home away from home Enjoyed quality time with my family with no disturbance and being able to enjoy my time knowing my exotic cats was welcome
Business response:
Corina, it was fantastic to have you and your family as our guest, and we are delighted you were able to bring your 4-legged family member, too! We love taking care of our guests, and we are happy it showed! Thank you for your nice words. Come back and visit us soon! Sincerely, Hotel Management
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Business response:
Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was ok. Wifi was horrible. Couldn't really watch tv.
Business response:
Valorie, thank you for your review. Although you had an overall pleasant stay, we are sorry for the difficulties you experienced with our Wi-Fi. Your feedback has been shared with our internet service provider to address the issues. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Staff was rude and there were to many people just hanging out in the parking lot at all hrs of the night
Business response:
Thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for the unprofessional behavior of our staff. We will share your comments with our team and make sure we are more consistent in our service delivery. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 3.1 star rating with 1,519 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.