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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location Great location...lots of restaurants and shopping close by. Our room was in dire need of repair and upgrade. Linoleum, under the desk, was tore up and just had the feel of neglect. Room was fairly clean, found a used towel on the back of the bathroom door.
Business response:
Clarence, thank you for staying at our hotel and for taking the time to post a review. We are glad you had an overall enjoyable stay. However, we aresorry for the problems you encountered with our staff and with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
Trip to TCU It was okay got in late after 11pm but before midnight,check in person was really great,told us the front desk now closes at 11pm,now no water in the swimming pool,no ice machine in the building and no matress on the let out sofa bed that was very disappointing,but it was for just the night but everything else was great
Sabrina, is one swetest and friendliest. Customer service is amazing
Business response:
Thank you for taking the time to review your stay at Extended Stay America. Sabrina is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Only 2 handicap parking slots. No bath or hand towels in bathroom, only 2 wash clothes. Light bulb missing from one bedside lamp.
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry that you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Staff not friendly
Cleaned and spacious
Business response:
Thank you for sharing your comments with fellow travelers regarding your stay at Extended Stay America. We are glad you were pleased with our immaculate as well as well-appointed accommodations. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Good place to stay if staying for more then 2 days
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 3.1 star rating with 1,519 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.