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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Four Stars Clean room! Friendly, professional and helpful staff! Only complaint is too many pets! Dogs barking at all hours!
Business response:
Dear Marvin, We’re glad you enjoyed your clean room and the friendly, professional service at Extended Stay America! It’s wonderful to hear that our team made your stay comfortable. We also appreciate your feedback regarding the pets and understand how that could be disruptive. Your comments will be shared with the team to help improve the experience for all guests. We hope to welcome you back for another pleasant visit. Sincerely, Hotel Management
Burners in room didn't work very well. The staff at the desk when we arrived were not welcoming. The woman did not tell us about the breakfast, Internet service, etc. She was not knowledgeable about the property. She also did not understand how to add an additional night to our reservation. She was poorly trained and not the person who should be working at the front desk greeting customers.
Great places
Good
No breakfast, just coffee
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 3.6 star rating with 1,805 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.