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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We asked for a printout for our stay but never received one. We also asked for a map that would show their location on the map. They were not able to identify where they were on the map.
Business response:
Dear George F, We appreciate you taking the time to review your stay. We're genuinely sorry to read about the challenges you experienced when requesting a printout and map of our location. We understand your concerns and assure you we will address these issues internally, ensuring that such requests can be fulfilled promptly and efficiently in the future. Thank you for sharing your thoughts; we hope that you will stay with us again soon for a more seamless and comfortable experience.Sincerely,Hotel Management
Cheap Room Cheap room, worth the price even though there was hair in the tub.
Business response:
Dear Julie, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure this does not happen again. We are glad that you found us to be of great value.We look forward to welcoming you back the next time you are in the city. Sincerely,Hotel Management
quiet area
Business response:
Dear Jason, We're pleased to know that you found the area quiet during your stay. A peaceful environment is essential for a comfortable experience. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Room was spacious
Business response:
Dear Etienne, It was a pleasure to read your fantastic review about your city trip, and you also felt happy about your spacious suite. We strive to provide every guest with outstanding hospitality and a home-like experience away from home, and your compliments encourage us. On behalf of everyone at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.