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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awful room These rooms were awful. I will attach pictures. Room was dirty. The towel picture was how dirty the floor was outside the shower after the towel was on the floor after one shower. It is an extended stay but also rents daily I think they should be separating the extended stay and the normal stays. The whole entire bustling smelled so bad. The safe didn’t communicate well. We had a lot of things wrong in our room Exhaust fan not working Sink leaked Tub leaked The thermostats on the wall was broken but the thermostat... read more
Business response:
Dear Guest, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. Your feedback is vital and will be addressed adequately by our concerned team. Please provide us another chance to serve you with our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management
We asked for a printout for our stay but never received one. We also asked for a map that would show their location on the map. They were not able to identify where they were on the map.
Business response:
Dear George F, We appreciate you taking the time to review your stay. We're genuinely sorry to read about the challenges you experienced when requesting a printout and map of our location. We understand your concerns and assure you we will address these issues internally, ensuring that such requests can be fulfilled promptly and efficiently in the future. Thank you for sharing your thoughts; we hope that you will stay with us again soon for a more seamless and comfortable experience.Sincerely,Hotel Management
Cheap Room Cheap room, worth the price even though there was hair in the tub.
Business response:
Dear Julie, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure this does not happen again. We are glad that you found us to be of great value.We look forward to welcoming you back the next time you are in the city. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,202 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.