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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The tub spout was separating from the wall and the shower curtain was not securely attached to the wall
Business response:
Thank you for taking the time to share your feedback. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
I liked staying here.. Staff was good, rooms where clean... Bed was a bit small( had book queen, but was more like a full)...but other than that, it was good experience
Business response:
Teressa, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was friendly and very accommodating to our group. Above and beyond! Room was very basic. Wife was uncomfortable that our ground floor room window couldn’t close/lock completely.
Business response:
Thomas, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry for the inconvenience you had in your room. We have shared your comments with the maintenance team so that corrective measures can be taken. We look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Clean, Quiet, and inexpensive
İt was good.
Business response:
Sanam, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,202 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.