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Extended Stay America - Frederick Westview Dr.

4.3
  • Hotels
  • Frederick, MD

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5240 Westview Dr., Frederick, MD, 21703, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,108 reviews
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karl's profile image
6 years ago

Good place Clean cheap no thrills hotel 

Business response:

Karl, thank you for taking the time to review Extended Stay America. We’re glad to know you liked our well-maintained property and that you found us to be at a fair price. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Ellen's profile image
6 years ago

Not as nice as I hoped. Smallish room, and not so clean or updated. I’ve stayed in an Extended Stay American in Westlake Ohio that was much nicer and laid out differently. 

Business response:

Ellen, thanks for being our guest. Although you liked had an overall pleasant stay, we sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Billy's profile image
6 years ago

Natasha checked me in and she was amazing!!! She made check in so easy and despite me having some issues, she got me in and settled with ease. 

Business response:

Billy, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed by the service provided by Natasha and that she was able to solve the issues to your satisfaction. We will be sure to share your compliments with her for taking good care of you. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

MELISSA's profile image
MELISSA 
6 years ago

Business response:

Melissa, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Aloreeng's profile image
Aloreeng 
6 years ago

Good hotel close to shopping and dining I can not complain about my stay. The room was clean, smelled clean, and the bed was decent. It is a value hotel so looking at it from that perspective, it was a good stay. I appreciate the kitchenette, the only thing I wish they had was a toaster oven but it is not a deal breaker. The staff was friendly and accommodating and there are plenty of options in the surrounding area. It is close to the highway which makes getting around easy . 

Business response:

Aloreeng, we appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you liked our affordable value and were impressed with the convenience of our location. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Sonja's profile image
6 years ago

Business response:

Sonja, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Mary's profile image
6 years ago

Just a place to flop. I've stayed in Frederick 5 or 6 times. I accidentally booked this place by mistake, but no big deal,short visit to grandkids. We were given the leys,polite check in, to our non smoking room. It really Wreaked of tobacco smoke!!. Had to get another room. We got in the room,the toilet was clogged up. I tried to call the desk, phone didn't work. Went to the front desk, and was handed a plunger. Nice,right? Clock was broken too. They try to keep it clean, but it's outdated. I noticed what seemed to be a num... read more

Business response:

Mary, thank you for the feedback about your stay at our hotel. We are glad to know you liked our courteous associates and the comfort our beds provide. However, we are sorry for the various issues you had in your room and the inconvenience they caused. We have addressed your concerns with the respective team members, and we have taken corrective actions so this does not happen again. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Frederick Westview Dr.

How is Extended Stay America - Frederick Westview Dr. rated?

Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews. 

When is Extended Stay America - Frederick Westview Dr. open?

Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.