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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Thank you for your nice rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice room. Bed very hard. Excellent front desk staff. Continental breakfast, good coffee.
Business response:
Cathy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Amazing Our stay at the hotel was amazing and peaceful and it was very comfortable.
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Facilities could have been better The location was fab as it was quiet just as we liked. However the local sherrifs visited some of the guests a few times which made us wonder the about the type of guests that usually stay at the hotel. The mini kitchen facilities were superb. Unfortunately, the curtain across the clothes rail and the valance sheets were badly stained with what looked like dried up raw eggs. Whilst the armchair was comfortable, it had torn up in places, making it look very shabby indeed. The window paintwork... read more
Business response:
We appreciate the feedback about your stay at our hotel. It’s nice to read you liked our overall service and our location. However, we are sorry for the problems you reported and for failing to meet your expectations. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us a chance to welcome you on a future visit for a much-improved experience. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Room was comfortable and clean. All bathroom facilities worked fine. No complaints.
Business response:
Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are especially glad your room provided the comforts you expected and that you enjoyed all of the in-room amenities we offer. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Very comfortable.
Business response:
Cicely, we enjoyed seeing your five-star review and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 3.6 star rating with 1,834 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.