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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
O.K. If looking for a cheaper place to stay. Friendly people working there but the facility is rather utilitarian. Breakfast was just granola bars. I had brought my own cereal and just needed milk to go with it but they didn’t have even that. Also, even though I stayed two nights, and was away from the room all day, the maids never cleaned the room. Other than that it was worth the low price but it was a little below my normal standards as far as aesthetics go.
Business response:
James, thank you for being our guest. Although you liked our courteous associates, we are sorry your stay was not to your expectations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
I enjoyed staying here I appreciated that no one came into my room until we left. Accepting pets was greatly appreciated! And didnt have to pay extra for 4 little kittens! That was a big save there The staff was willing to help with any problems I had (which wasnt many)
Business response:
Jessica, thank you for choosing to stay at Extended Stay America and for the wonderful feedback. We are delighted to know you loved our housekeeping & pet policy and that you were impressed with the great service delivered by our associates. It was a pleasure having you, and we look forward to seeing you and your furry-friends again soon. Sincerely, Hotel Management
I liked the small kitchenette. Didn't like - there was a glob of sticky stuff on the floor that I stepped in barefoot. Furniture was dusty. Shower knob was very loose, so hard to adjust. Shower curtain rod was also loose so curtain wouldn't stay closed on the ends
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our well-equipped kitchen and that overall you had a nice time with us. However, we regret the problems you encountered. We have shared your feedback with the appropriate team. Thanks again, and we look forward to hosting you again soon. Sincerely, Hotel Management
Candace at the desk was very welcoming. Talking to her was the best part. When it rained the tv went out
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with Candace for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Rooms were spacious and clean. Staff was friendly.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with the service provided by our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I like the fact they help me with huge discounts as they make me so welcome back.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our wonderful associates and that you had a great time with us. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,162 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.