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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All was great but no coffee pods available for coffee pot which was disappointing because I like a cup when I get up in the morning.
Business response:
Thank you for reviewing the Extended Stay America. We are glad overall you had an enjoyable stay except for an issue. We have taken note of your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Depressing and not well maintained. On the whole it's a cheap place that's not well maintained. It was sort of clean, but clearly they cheaped out on every fixture, accessory, etc. Kind of depressing. It is cheaper to stay there, so that is what you get sometimes. The heating and cooling didn't regulate very well. Better to spend a few bucks more and look elsewhere.
Business response:
Thank you for being our guest. We apologize for the maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate team to fix the HVAC unit. Also, know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Fresh linens and towels along with any toiletries are always available at the front desk. We hope you... read more
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Very friendly staff and clean room.
Business response:
Peter. thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Guhan, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
A good place to stay I would stay there again. Great price.
Business response:
Thanks for choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff!!! I had an average stay at this location. The room was clean but the furnishings were very old and worn. The front desk and housekeeping staff were both wonderful though!!! That made up for the mediocre property.
Business response:
Amy, thank you for choosing Extended Stay America. It is a delight to know you liked the courteous service provided by our staff and that they could make your stay a comfortable stay. Your feedback regarding furnishings will be shared with appropriate individuals when updating our property. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.