This profile has been claimed by the business owner or representative.
Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’m very comfortable and convenient place to stay really really nice
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you are enjoying your time with so far. We want you to have a pleasant stay, so please let us know at the front desk if there is anything we can do to make your stay better. Sincerely, Hotel Management
Problems with internet & tv, not working at check in, got it working then went off over night.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it seems you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
O.K. If looking for a cheaper place to stay. Friendly people working there but the facility is rather utilitarian. Breakfast was just granola bars. I had brought my own cereal and just needed milk to go with it but they didn’t have even that. Also, even though I stayed two nights, and was away from the room all day, the maids never cleaned the room. Other than that it was worth the low price but it was a little below my normal standards as far as aesthetics go.
Business response:
James, thank you for being our guest. Although you liked our courteous associates, we are sorry your stay was not to your expectations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 3.6 star rating with 1,834 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.