Extended Stay America - Frederick Westview Dr.

Business response:

Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are especially glad your room provided the comforts you expected and that you enjoyed all of the in-room amenities we offer. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Cicely, we enjoyed seeing your five-star review and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Nancy, thank you for choosing Extended Stay America. We're glad to know you found us to be at a fair price and that you had a pleasant time with us. We appreciate your business and hope you will stay with us again on your next trip to Frederick. Sincerely, Hotel Management 

Business response:

Kristal, thank you for your nice rating and letting us know that your stay at Extended Stay America. Was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay and that our ideal location made your visit a memorable one. When your travels bring you back to the area we hope you will stay with us once again! Safe travels! Sincerely, Hotel Management 

Business response:

Wade, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay. We are glad to know you loved our courteous associates and that our location was perfect for your needs. However, we are sorry for the odor issue you experiencedduring your visit. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management