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Extended Stay America - Frederick Westview Dr.
- Hotels
- Frederick, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5240 Westview Dr., Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic but clean. Smelled like onions from guest cooking, yuk!
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for the odor issues you experienced in your room and have shared tour concerns with our housekeeping to ensure a review of our procedures. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Nice room and shared facilities. Kitchen area was a little dirty, no drain plug in kitchen sink and no sponge or scrubber. Dishes provided were greasy. TV cable jack was shorting out.
Business response:
Thank you for your review and for being our guest. Although we were happy to read that you loved the amenities we offer, we are sorry for issues with your room. Our Housekeeping team is taking steps to make sure this doesn't happen again. Thanks again for being our guest, and for your valuable comments. We hope to see you again soon! Sincerely, Hotel Management
Business response:
Michael, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Tv didn't work. We have a non smoking room but in the hallway a few rooms down it reeked of smoke
Business response:
Thanks for taking the time to review our hotel. We're sorry for the inconvenience you experienced due to the smell. We’re a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Please be assured that our maintenance team is rectifying the issues with the television. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It's not a Ritz, but hard to beat at this price If you're looking to book this hotel, you already know you're not getting the "Ritz Carlton" experience. If you want a clean, quiet place to stay for a low price, this is just fine. I really appreciated the lounge chair in the corner of the room. Perfect place to sit back and watch TV without having to lay in bed with dirty clothes. For a solo traveler like me who just needed a night, I would certainly do it again.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked our well-kept property and affordable rates as well as all that we have to offer. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jeff, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Frederick Westview Dr.
How is Extended Stay America - Frederick Westview Dr. rated?
Extended Stay America - Frederick Westview Dr. has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America - Frederick Westview Dr. open?
Extended Stay America - Frederick Westview Dr. is open now. It will close tomorrow at 12:00 a.m.