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Extended Stay America - Fremont - Fremont Blvd. South
- Hotels
- Fremont, CA
About this business
Location details
46080 Fremont Blvd., Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Management need to improve. Up keep of the facility and grounds is poor. There is one kind staff at the front desk I’m sorry I forgot his name a young gentleman he is the only one that kind and respectful
Business response:
Dear Tamara, We sincerely apologize for the issues you encountered with the condition of the facility. Cleanliness and maintenance are top priorities for us, and we will address this with our team immediately to ensure that our property is maintained by the high standards we strive for. On the positive side, we are pleased to know your great interaction with one of our front desk staff members. Thank you once again, and we hope to have the opportunity to serve you better on your next visit.Sincerely,Hotel Management
I was under the impression that California had/has a law that requires hotels to properly clean and sanitize rooms. The room I stayed in, would have failed that environmental health inspection. Not only was the room, shower, and bed linen filthy but the stench of raid kept us coughing all night. For the amount of money that we willingly pay, they could have the decency to provide us with accommodations that don't negatively affect our (the public) health and welfare.
Business response:
Dear Jazmin, Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand these issues negatively impacted your experience, and we are sorry for the discomfort this caused. Please rest assured that your feedback will be shared with our housekeeping team so that they can address these issues and make necessary improvements. We value your business and hope to provide you a better experience should you stay with us again.Sincerely,Hotel Mana... read more
Rooms needs a lot of up improvements. Floors are dirty and old. Holes in the walls and bathtub needs to be replaced as paint is peeling. Water press is very low. Entrance and hallways doesn’t look welcoming.
Business response:
Dear Vivi, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Thank you once more, and we hope to see you again soon.Sincerely,Hotel Management
Bugs in my room. Broken hotel room door. Dirty hotel.
Business response:
Dear Daniel,We sincerely apologize for the issues you encountered during your stay. Cleanliness and safety are top priorities, and we regret that we fell short in this instance. Please know that we take your concerns seriously and will work with our team to ensure that necessary repairs and treatments are made. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area.Sincerely,Hotel Management
Very nasty and bud service they are very expensive I don recommend
Business response:
Dear Axel,We are truly sorry that your experience did not meet your expectations. Providing excellent service and a clean environment is incredibly important to us, and we regret that we fell short during your stay. Your feedback is important, and we will use it to improve the quality of our service and address the concerns you’ve raised. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Bad stay.
Business response:
Dear Guest,We’re truly sorry to learn that your stay did not meet your expectations. We strive to ensure that every guest thoroughly enjoys their time with us, so we regret any inconvenience you may have experienced. We will share your feedback with our team as we are committed to providing exceptional service to our guests. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
Safe
Business response:
Dear Roy,We are delighted you enjoyed your stay at Extended Stay America and felt safe and secure. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Fremont Blvd. South
How is Extended Stay America - Fremont - Fremont Blvd. South rated?
Extended Stay America - Fremont - Fremont Blvd. South has a 3.4 star rating with 1,904 reviews.
When is Extended Stay America - Fremont - Fremont Blvd. South open?
Extended Stay America - Fremont - Fremont Blvd. South is open now. It will close tomorrow at 12:00 a.m.