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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christina, thank you for your excellent rating. We are thrilled you liked our offerings and had an excellent stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management
It's an older property yet maintained properly by the staff. The location is perfect, right across the street from local restaurants.
Business response:
Thanks for the 4-star review of Extended Stay America. We are delighted to know you liked our well-maintained property and that you enjoyed the convenience of our location. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The management team does a great job. They always make sure and take care of me when I am there.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Everyone was very accommodating. We really appreciate the staff they made us feel at home. We will be definitely coming back.
Business response:
Kelly, thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Anna, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Not all that clean, poor internet, garfitti on the furniture. Very noisy from all the freeway traffic.
Business response:
Thank you for being our guest. Although you liked certain aspects of your stay, we are terribly for falling short of your expectations for a hassle-free and enjoyable stay. Please accept our sincere apologies for the difficulties you encountered here. Your feedback is shared with the appropriate teams in an effort to improve our future guest experiences going ahead. Please give us a chance to restore your trust in us in the near future. Sincerely, Hotel Management
fast and easy to check in ... no need info about your car
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you enjoyed your stay with us and were impressed by the service provided by our front desk associates. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Get it together. We've paid less and had better!! It was awful never have we had to turn in dirty towels to get clean ones. No house keeping unless you stay a whole week tried to cook didn't have everything they said they would to cook. Had to stop up tub to take a bath with a wash cloth. Crumbs on the floor, bed really uncomfortable!!
Business response:
Denise, thank you for being our guest. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,970 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.