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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I only had two disappointments. I called front desk for plates forks etc no answer at all. Thought breakfast would be a mixture as with other hotels. Ie waffle eggs etc. other then that it was a good stay
Business response:
Brian, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you mentioned while you were here. We have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
I stay every week. Rooms are affordable and the management and staff always take care of me
Business response:
Dear Guest, we are delighted you chose to stay at Extended Stay America. We realize we are a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. Thank you for your business, and we look forward to your next visit. Sincerely, Hotel Management
A nice stay The room was clean and spacious. I liked that it had a nice size fridge and a stovetop. The pillows sucked but other than that it was a nice stay. I reserved a room here again for next month.
Business response:
Christian, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback regarding the pillow will be shared with our concerned team. We appreciate your kind review and look forward to welcoming you for the much better experience. Sincerely, Hotel Management
Business response:
David, thank you for sharing your gracious rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Gabriel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The property is located near a shopping centers with restaurants, coffee shops, and a grocery store. The rooms are clean and nicely decorated. Mr. Garcilazo provided excellent customer service. Thank you for an easy check-in and check-out service!
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Hugo, thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management
This place was great but when I got to the room there was light bulbs missing and one of the beds smelt like pee thank god there were two in my room
Business response:
Although you had an overall pleasant visit, please accept our sincere apology for the difficulties you encountered with your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 3,039 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.