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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Wouldn’t recommend to a friend. Room was low quality.
Business response:
Thank you for choosing to stay at our hotel. We are sorry you were disappointed with your accommodations. Please accept our apologies for letting you down. We hope you will give us another chance to provide you with the visit you deserve. Sincerely, Hotel Management
Great for business travelers, inexpensive, clean Great for business travelers, inexpensive, clean. What else do you need to know? I need to sleep and shower, that's what you folks do. Well.
Business response:
Stevie, thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Good Stay, Great Staff Your staff is efficient, friendly, and very helpful. Thanks for hiring such an exceptional group of women. It made our stay a good one!
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Raymond, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Nice Place to Stay I was happy with my stay here. Only a few small issues: I would have liked another pillow or two on my bed (but to be fair, I didn't ask the front desk). The breakfast available was granola bar, muffin, oatmeal, and coffee. I would have liked a little more. But outside those small items, the room (including bathroom) was clean. TV had a remote and cable television. The WiFi worked very well. I'm sure I'll stay here again.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient Convenient to airport' great location. Nice and clean. Quite
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and well-kept property. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Everything was great! Clean and comfortable! But the website said “complimentary breakfast served fresh everyday” but there was not breakfast at this hotel. Not a big deal, just was upset when I went down for breakfast and there wasn’t even a breakfast room because they don’t serve breakfast.
Business response:
Thank you for your review of Extended Stay America. It is good to read you had a pleasant time with us. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.