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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Clean, friendly, good price. Liked the kitchenette. Breakfast was lacking but with the kitchenette you can easily make your own.
Business response:
I want to thank you for taking the time to post a review of your stay. We are pleased to know that we were able to provide you a clean stay at a reasonable price. I am thrilled to know that our staff was friendly and that you appreciated your fully equipped kitchen. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
fantastic hotel Hotel staff were 5 star very friendly and helpful would recommend this hotel to all friends and family
Business response:
I want to thank you for taking the time to post a review of your stay. I am proud of our team for providing outstanding service during the time of your stay. It is so great to read that you will recommend our hotel to your friends and family. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Winter Vacation Breakfast needs to be upgraded. Very limted seletion of food, just muffins and a beverage such as tea and coffee.
not bad. Not great The room was clean. It had burn marks in the kitchen and it smelt a little like a hospital. It sounded like they were cleaning the carpets in the hallways between the hours of 7:00pm and 9:00pm. The staff was friendly and informative of the local area's activities.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the staff; however, we apologize that you did find burn marks in the kitchen counter in your room and the excessive noise in the hallways between the hours of 7 p.m. and 9 p.m. In response to your feedback, we will be working together to ensure a quiet stay for all our guests. As well, I will work with my maintenance staff to resolve the issue with the burn marks. Thank you very much for providing us with your... read more
My place to stay in Great Falls, Montana I am very comfortable staying at the Extended Stay America in Great Falls, Montana. The staff is friendly and accommodating. My only complaint would be the stale smoke smell in the elevators and halls from the residents in the smoking rooms, but the non-smoking room inside is fine.
Business response:
I want to thank you for taking the time to post a review of your stay. It is so great to read that you enjoyed the nearby walking trails and that you appreciated having a kitchen in your room; however, please accept our apologies that there were no lids available for your pans that you requested. As this hotel's manager, I will assess our inventory of kitchen equipment to ensure that we have all the standard items. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay America. We hope t... read more
Convenient Clean and quiet, could use a better TV package. Staff are friendly and helpful.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the TV package did not meet your expectations. Still, we are happy to know that we were able to provide you with a clean and quiet stay and our friendly team. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Outdated decor Carpet, drapes, chair and bedspread were quite outdated and extremely worn. Hotel is more than ready for an update.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that you found the furnishings in your room to be outdated and worn. To uphold our company's high standards, we will ensure that the quality of the furnishings in the room are thoroughly examined moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Quiet Getaway Went with my wife, to get away from home for a couple of days, to spend some quality time together... We achieved that.. Next time I go to Great Falls I will definitely consider staying there again.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you found that we could provide you and your wife a quiet getaway. I am also glad to read that you would stay with us again. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.